Burger King To Use ChatGPT To Snitch On Employees Who Don’t Say Please And Thank You
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“Have It Our Way”
Bubger Kirg… sorry, I had a Whopper in my mouth… Burger King just launched “Patty” (because of course it’s called that), an AI chatbot built into employee headsets that can detect when servers aren’t giving it all the energy of the Chick-Fil-A Sauce Girl.
Built by ChatGPT-makers OpenAI (remember? the company with no moral backbone?) the BK Assistant platform will be able to detect when employees are and aren’t using specific phrases with customers. Those phrases include, “welcome”, “please”, “thank you” and “I love working for BK and adhere to all its core values!”
The fast food conglomerate defended this new dystopia with the expected corporate word salad:
“BK Assistant is a coaching and operational support tool built to help our restaurant teams manage complexity and stay focused on delivering a great guest experience,” said a spokesperson, vomit trickling down his chin. “It’s not about scoring individuals or enforcing scripts. It’s about reinforcing great hospitality and giving managers helpful, real-time insights so they can recognize their teams more effectively.”
So, back off guys, it’s not about doing evil, it’s about doing evil but in a way that sounds nicer.
Burger King? More like Burger Dictator!
Reportedly, the tech can also do useful things like tell employees when menu items have run out, how to cook a burger and even when the toilets need cleaning. And OK, now it’s not actively Big Brother-ing you, but you understand how this is still terrible, right?
Imagine it. You’ve always got an earpiece in, and every five minutes, a way-too-chipper robot voice is saying, “Hey, just so you know, the urinals are getting uhhh a little bit stanky. If you could hop on that when you’re ready, our customers will really appreciate the freshness!”
Actual hell.
Or maybe our glorious Burger King won’t be so nice and program it to sound like a drill sergeant. “GO ON MAGGOT FLIP THAT BURGER WHAT IS WRONG WITH YOU? SHE WANTED A BLT. BACON, LETTUCE, TOMATO, NOT BIG LOSER TEARS. QUIT YOUR CRYING AND WORK GODDAMNIT!!!”
I mean in case you wanted any more proof that these companies would replace us all with robots at the drop of a hat…
The technology is currently on trial (not in that way unfortunately) at 500 restaurants and will be available in all restaurants by the end of 2026.
God help us all.
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